Frequently Asked Questions

Which Brewers Can Be Plumbed to a Direct Water Line?

Keurig® B150, K150, B150P, K150P, B155, K155, B200, B3000, B3000se, K3000, and K3000se brewers, as well as Flavia and Grindmaster commercial brewers can easily be connected to a direct water line using any of our Direct Water Line Filter Kits. All other brewer types can be hooked up using our Do-It-Yourself Filter Kit.

Does My Brewer Need a Plumb Kit to use a Filter Kit?

If you have a Keurig® B150/K150 or B155/K155, you will need to replace your current water reservoir with a Direct Water Line Plumb Kit tank. If you have a Keurig B150P/K150P, B200, B3000/B3000se, or K3000/K3000se, your brewer’s reservoir is already equipped with a Direct Water Line Plumb Kit, and thus already has the ability to be connected to a water line. You will only need a PureWater Filters® Filter Kit.

How Do I Remove the Water Line from the Quick-Connect Fittings?

Simply press down on both sides of the round plastic collet using your fingernails or other hard edge tool and, at the same time, pull the water line (or other connecting part) out. Here’s a YouTube video that illustrates a similar process:  https://www.youtube.com/watch?v=CKXGyb6Pk7o

My Filter Kit is Leaking! What Should I Do?

If you are experiencing a leak, first turn off your water supply. Make sure the water line is pushed ALL THE WAY  into each adapter fitting. If this doesn’t fix the leak, try removing the piece of line from which the leak is coming from and replacing it with a new piece of water line (making sure to use a proper cutting tool without pinching the line). If this still does not fix the problem, please contact us and we’ll be happy to ship you a replacement part.

Black Colored Water is Coming out of My Filter. Is This Normal?

Yes! This is completely normal and is an indication that the charcoal that filters the contaminants from your water is being activated. Make sure to flush the filter with at least 5 gallons of water (or until the water runs clear) prior to use.

Should I Connect This to My Cold or Hot Water Line?

This filter works best connected to your cold water line. Connecting it to your hot water line may reduce and/or damage the performance of the filter.

What Is the Shelf Life of Your Filters if Unused?

Up to 5 years.

What Should I Do If I Need Extra Fittings/Parts?

Please call us at 678-866-2018 and we would be more than happy to assist you.

Do You Offer Discounts for Bulk Purchases?

Yes. Please give us a call at 678-866-2018 and we will be happy to accommodate your request.

How Fast is Your Free Shipping?

3-5 business days after order fulfillment.

Do You Offer Premium/Expedited Shipping?

Yes, for an additional fee of $7.95 you will receive your order in 2-4 business days. If you require overnight rush shipping, please call us for a shipping quote and estimated delivery window.

How often do I need to change my filter?

As Us a Question

Not sure which part(s) you need, or whether your appliance is compatible? Other questions or concerns?

Not sure which part(s) you need? Other questions or concerns? 

Installation Manuals

FK-1

Regular Filter Kit – for Keurig B150, K150, B150P, K150P, B155, K155, B200, B3000, B3000SE, K3000, K3000SE

DFK-1

Deluxe Filter Kit – for Keurig B150, K150, B150P, K150P, B155, K155, B200, B3000, B3000SE, K3000, K3000SE

PWFK-3

Super Deluxe Filter Kit – for Keurig B150, K150, B150P, K150P, B155, K155, B200, B3000, B3000SE, K3000, K3000SE

PWFK-4

All-in-one Direct Water Line Plumb Kit and Filter Kit for Keurig B150, K150, B155, K155

PWF-DY101

Filtered Water Refill Do-It-Yourself Kit, For Non-Commercial Keurig Coffee Brewers

PWRFK-4

Inline Water Filter Kit for Refrigerators and Ice Makers

PWF-USFK

Under Sink Water Filter Install Kit, Complete Filtration System for Kitchen and Bathroom Faucets